In certain cases and within certain limits, fees may be refunded if the permitted service or product can not be completed. If the work has not started, a seventy-five dollar ($75) processing fee will be retained. If the authorized work has been started, the company may retain an appropriate portion of the fees in addition to the processing fee. A full refund will be made only if the company is in error. Submit written explanation of refund request within 7 calendar days of payment. Request refunds by mail to, Attention Refund, Development Review Customer Service Center, 1625 Pleasant Grove Rd, Dolomite, AL 35061. Refunds are paid by check only. It takes 4 to 6 weeks for a refund check to be issued. For further details, you may read the complete text of our conditions.